Building an AI Center of Excellence: Accelerating Value Through Agile Experimentation​
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Building an AI Center of Excellence: Accelerating Value Through Agile Experimentation​

We helped the AI COE speed up innovation by pinpointing 12+ AI use cases in just 4 months, unlocking value validation over 6 months ahead of schedule, and laying the groundwork for scalable AI adoption. 

The Business Opportunity

A major Consumer Health Products Company set out to build an internal AI Center of Excellence (COE) within its IT department. What started as an informal group focused on learning AI techniques quickly proved successful, prompting the company to formalize the team into a COE. Their mission? To identify at least three business cases where AI could deliver three times the value.​

Building an AI Center of Excellence: Accelerating Value Through Agile Experimentation​

Inspired Consulting

Stone stepped in to support the head of the AI COE as an advisor, helping the team get organized and focused. They were struggling to align leadership on use cases, timelines, and were stuck on the idea that each use case needed to guarantee a 3x return by year’s end. Stone helped simplify the process, guiding the team to get business leaders to see that testing more use cases, and doing it faster, would help identify which ones were truly worth developing further.​

Building an AI Center of Excellence: Accelerating Value Through Agile Experimentation​

Meaningful Results

Stone stepped in to streamline the process, encouraging the team to build a backlog of use cases, test them early to validate hypotheses, and find incremental value each quarter – rather than sticking to the original plan of waiting until year-end to measure success on just three use cases. By defining a clear process and getting the business on board, the AI COE identified 12+ use cases in just 4 months and started validating value over 6 months ahead of schedule.

Why We Loved This Project

We often see clients who are given a problem to solve but don’t know where to begin. They’re focused on the end goal and know what they want to achieve, but getting started feels like a huge mountain to climb. Our partnership with this client showed them that even the latest technology or trends start with solid planning, good processes, and alignment with leadership. By starting with what you know and building a strong foundation, a few missteps along the way won’t stop the team from reaching overall success.​

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Stone Transformation’s consultants excel in the Healthcare sector, offering strategic insights and operational excellence to hospitals, care providers, and health systems. We specialize in improving patient care, operational efficiency, and technological integration, adapting to the ever-evolving healthcare landscape. Our approach is patient-centered, focusing on quality, safety, and the seamless delivery of health services.

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